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Network Assessment
Network Installations
Network Management
Network Maintenance
Infrastructure Cabling
Wireless Network Installations
Technology Relocations
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Network Assessment:-

Assessing Information System Network in Medium and Enterprise Businesses

With the increasing popularity of the Internet and the prevalence of borderless networks, information system network assessments have become more important and more common. The goal of an information system network assessment by CTS is to discover potential risks in information systems before malicious users discover and exploit them. According to The National Strategy to Secure Cyberspace, September 2002, "A digital disaster strikes some enterprise every day. Infrastructure disruptions have cascading impacts, multiplying their cyber and physical effects". Every organization, large and small, should regularly undergo a network assessment to assess their information system's design and vulnerabilities.


After an information system network assessment is performed by us , steps can be taken to eliminate any threats and vulnerabilities that were discovered and to improve on the overall awareness of network and network-related issues. After the systems are presumed secure, an organization should continuously assess threats and vulnerabilities. Full network assessments by CTS, Inc. should also be scheduled periodically to ensure that an enhanced level of network is maintained and up-to-date best practices are followed.

Information system network is constantly evolving and changing. What is presumed secure today may not be secure enough tomorrow. Therefore, information system network should be viewed not as a destination, but rather a continuing journey.

Working with Connect     added Value:

A network assessment provides to our customer tangible and intangible value to the organization being reviewed and should be seen as the first crucial step in managing you cost and network risks. The primary value of a network assessment by Network Infrastructure Technologies, Inc. lies in the discovery of otential risks. The value of a network assessment can be measured in the terms of return on system investment (ROSI). ROSI attempts to quantify the real value of improved network based on assessment and modification.

In general, network assessments by Network Infrastructure Technologies, Inc. helps reduce the costs associated with information system attacks. Expenses that can arise from ineffective or insufficient network can include: the cost to rebuild, repair or replace violated systems; the loss of business assets such as intellectual property or trade secrets; the cost of business interruption due to unplanned downtime; liability and possible fines associated with the failure to comply with information protection laws and regulations; and business erosion due to loss of confidence and trust from customers, partners and associates.
 
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Network Installations:-

Proper network installation is best left to the pros. Although the average businessperson is more tech-savvy today than in the past, it takes a team of highly experienced, well trained IT professionals to successfully install an intricate network for SMBs and enterprise businesses alike. The knowledgeable staff at Network Infrastructure Technology are constantly being educated on the latest technology, products and network installation practices. We provide an ongoing comprehensive training program for our technicians to ensure that our staff is up to speed on the latest technological advancements and services. Our technicians have three to ten years of experience with a variety of networks and have extensive certification.*

When you hire professional network computer installers, you'll want to make sure they understand certain industry standards. If you've ever taken a good look at the back of your server, the variety of cables and cords can boggle the mind. Each cable is different and therefore comes with different standards. The network installation professionals assigned to you by Network Infrastructure Technology make sure your cables and components are current and comply with industry and national standards. They also make sure the entire network installation is fully tested and certified.

Secure Network Installation

You'll also want a secure network computer installation. At some point, every business is faced with data loss due to anything from user error to debilitating viruses to natural disasters. You cannot afford to lose the business-critical information that your company thrives on. Companies that experience extensive data loss don't survive, and your business is no exception. The documents and communications within your computer are not completely safe even after hitting the "save" button. Network installation by Network Infrastructure Technology ensures your entire infrastructure is as safe and fail proof as possible, with technicians available 24/7 to monitor and track your data and answer your questions. We can also recommend additional solutions that will further secure your network like server mirroring, migration and hosting, completely transitioning your architecture to a working infrastructure.

Our network installation professionals come with a proven track record, an enduring commitment to customer satisfaction, and the expertise your business needs. Plus, the excellent reputation we have in the computer network industry is spreading. Many of our new customers are referrals from satisfied clients! We build relationships, understand your business process and manage your network installation seamlessly. 
                                                                                       
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Network Management:-

IST environments continue to grow more complex, which makes maintaining peak performance of your entire system increasingly difficult. Network Infrastructure Technology's proactive approach to network management systems means you receive a full spectrum of services from an IT support team with over 15 years of combined experience. Due to the complexity and importance of IT, you can't afford to go without professional network management services. We cut through the market hype and offer only the specific, business-centered solutions you require, promising you maximum ROI.

Our technicians, engineers and project managers have a proven track record of delivering high quality service and customization for every client in a number of industries. Our network management services method provides you with the resources you need to feel in control of your IT environment. We help you stay one step ahead, reducing the business risk associated with downtime, new security vulnerabilities and inconsistent performance.

Technology planning, assessment and acquisition

We provide a wide range of planning, assessment and acquisition services that can help you view your existing infrastructure in a whole new way. With our approach, any deficiencies and vulnerabilities are easily identified. Our network management systems experts can help you develop a technology roadmap to enhance your infrastructure, so it's secure and delivers optimal performance. We offer evaluation, system design, purchasing consultation and online technology acquisition, configuration, testing, deployment and post-installation management. 
                                                       
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Network Maintenance:-

Preventive maintenance is one of the most ignored aspects of network ownership. Preventive Maintenance refers to performing proactive maintenance in order to prevent system problems. This is different from diagnostic or corrective maintenance, which is performed to correct an already-existing problem. Here are some reasons why you should develop a preventive maintenance plan for your network:

Preventive Maintenance Saves Money: Avoiding problems with your PC will save you money in the long run. By preventing a problem from occurring, you will no longer need to spend money on new components or repair jobs.

Preventive Maintenance Saves Time: Preventive maintenance saves time because it saves you the inconvenience and disruption of system failures and lost data. Most preventive maintenance procedures are quite simple compared to troubleshooting and repair procedures.

Preventive Maintenance Helps Safeguard Your Data: For most people, the data on the hard disk is more important than the hardware that houses it. Taking steps to protect this data therefore makes sense, and that is what preventative maintenance is all about.

Preventive Maintenance Improves Performance: Some parts of your system will actually degrade in performance over time, and preventive maintenance will help to improve the speed of your system in these respects.

It is important to us at Network Infrastructure Technologies, Inc. that your computer systems will be as secure and steady as possible. If you would like to get an estimate for preventive maintenance that will suit your business needs, please contact the office to speak to a technical representative today. 

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Infrastructure Cabling / (Network Voice and Data Cabling ):-

Network cabling can be one of the more complicated parts of building a high functioning IT infrastructure. Instead of trying to tackle cable spaghetti, hire a professional IT team that can save you lots of trouble and headache when it comes to untangling what can sometimes be an intricate mess. Network Infrastructure Technology technicians and engineers have been doing computer network cabling for clients in industries like healthcare, education and publishing for many years. Hiring a network cabling team from can ensure the seamless operation of your IT systems company-wide. A successful network begins with successful cabling connections. We offer you a competitive advantage and a collaborative partnership with a proactive, motivated team. We have over 15 years of experience and our reliability and 24/7 support are second to none.

A Word on Network Cabling Standards

A properly installed cable network should function efficiently for 10-15 years. We guarantee all of our network cabling installation for up to 15 years. Every detail of the cable installation is documented and labeled to TIA/EIA 568 A & B Standard. TIA/EIA stands for Telecommunication Industry Association/Electronic Industries Alliance. It is the American cabling standard for the design and implementation of structured cabling systems for commercial buildings. The intent of this standard is to provide recommended practices for the design and installation of cabling systems that will support a variety of existing and future services. The administration part of this standard is covered by Network Infrastructure Technology, which means we take care of documentation, labels and records. Since a multi-tenant commercial building has a life expectancy of at least 50 years - and continuous moves, additions and changes are inevitable -administrative record-keeping plays an increasingly necessary role in the flexibility and management of frequent adjustments. All computer network cabling done by Network Infrastructure Technology is in strict keeping with TIA/EIA 568 A & B Standard and maintains all the elements of a modern structured cabling system. 

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Wireless Network Installation:-

If your business is feeling confined to the limited flexibility of cables and cords, go wireless with the help of Network Infrastructure Technology. Wireless network installation can provide your company the mobility it needs to increase productivity and competitiveness in today's constantly moving business world. Our wireless network installation professionals have assisted thousands of clients in numerous industries in becoming wireless. This means they have likely seen your same scenario and have provided wireless network solutions for companies just like yours. Our loyal team of technicians, project managers and engineers are not only highly qualified and trained in wireless networking technology, but are skilled in the Network Infrastructure Technology approach - meaning they deliver consistent, high quality service to every client in any location. This is uncommon in the networking business. With other IT companies, you might see your technician one day and never hear from him the next. Network Infrastructure Technology is unfailing in their service and reliability, thus ensuring that any work we do is satisfaction guaranteed.

Users see benefits of wireless network solution

  • National and global client interactions can run seamlessly because clients see the same real-time data you see.
  • Get a quick connection in the office, whether you're a PC user or laptop user.
  • Share the same printer, files, backup drives and broadband Internet connection as everyone in the office.
  • Free up office space that was once filled with messy wires and cables.
  • Gain the freedom and flexibility to work where, when and how you want.
  • No need to train employees on new devices as existing mobile devices can be used.
  • Receive access to real-time data, enabling more efficient and informed decision-making.
  • Get dedicated customer support - we're standing by 24/7 to keep you connected from anywhere in the world.

Organizations see benefits of wireless network solution

  • Experience a decrease of costs associated with office space and cabling.
  • Notice an overall more efficient workforce as productivity rises.
  • Have more informed and productive customer meetings as data is made available in real-time.
  • See improved decision making and account management which, in turn, improves customer satisfaction.
  • Realize lifted geographical and time restrictions, providing another competitive advantage.
  • Clear, direct communication and collaboration through employee/client management applications that track time sheets and automatic invoicing all online.
  • Round out your network with our VoIP assessment, design, cabling and migration services

Security and privacy with a wireless network solution

A common question about wireless networks is: Will my information remain secure and private? The simple answer is: Yes. Our networking professionals take into account security and privacy at every turn. We follow a strict group of specifications developed by the Institute of Electrical and Electronics Engineers (IEEE) for wireless networks. This ensures that your wireless networks are password protected and only accessible by you and your employees. This ensures your information will not collide with another network while traveling from origin to destination points, which would result in data loss. We also accommodate the Wired Equivalent Privacy (WEP), a wireless authentication protocol based on I.D. keys and bit-encryption.

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Technology Relocations:-

The easy solution to your IT moves

When relocating to a new office, minimizing downtime is critical. Moving computer network and PCs presents a special challenge.

We relocation services reduce the workload on internal staff and ensure that moving process is completed on time. There are a few questions you should consider when planning to move your computer network and workstations to a new office.

  • What would it cost your company if everyone's personal computer went down for just one day?
  • Is there adequate cabling in the building or will it need to be installed?
  • How many network servers will you be moving? Do they need to be upgraded?
  • How many PC or workstation will you be moving? Will you be adding new workstations?
  • How many printers will you be moving? Will users be printing to a different printer in the new office?
  • How can you minimize downtime?

We     can provide your company with cabling service as well as networking to help ensure that the job will be done on time.

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CTS Helpdesk 24/7/365

For guarantee service available immediately try us now - support@connecttelecomsystem.com

CTS Help desk staff members are customer-oriented professionals. Each member of the help desk offers unique skill sets experience for problem solving and customer service. Our entire staff participates in team sessions where the focus is placed on communication, customer service and teamwork. This enables us to grow as a team and add to our skills on a continuous basis. Our technical staff is also unsurpassed in knowledge base and 'real world' experience.

Our helpdesk is staffed with direct contact employees versed in all levels of support. The helpdesk personnel will take ownership of your issue, from booking, to follow up and all the way through to the conclusion of the problem. You will never have to go through a series of support persons or levels of support. We pride ourselves on our first line handling of support issues and go the extra mile to make sure our clients are handled in an efficient and expedient manner.

We have expert level proficiency in many areas including, hardware, software, programming, accounting, training, POS, night audit and interfaces, to name a few. This enables us to provide help desk personnel that are uniquely qualified for specific and various issues from procedural to networking.

CTS Help desk normal business day operation is available 365 days a year, 7 days a week, 24 hours a day to assist you when needed. We offer coverage on holidays as well. Our helpdesk is manned with live support personnel. When you call in with an issue, you will reach a "live" person. If the person you are calling is not available you will be asked by a 'live" person if you want to leave a voice mail. We go the extra mail to ensure your support needs are met immediately by a courteous and knowledgeable staff member. For this reason, we can offer unparalleled service to all of our clients ensuring the best possible outcome for support issues.

CTS Helpdesk offers excellent customer service. We place no limits on the number of calls or persons making calls. Because of our excellent training and software stability, CTS Connect can quickly recognize any 'red flag' areas that may need specialized attention. A plan can then be developed to expedite any issues that would need to be handled. CTS     Helpdesk personnel are trained to recognize commonalties in issues and respond quickly to bring them under control.

"Regular" support requests that cannot be completed within our SLA CTS     will provide in writing an approximate estimated time to complete. If said request falls under the "Emergency" category CTS will work on the request until complete, as long as needed.
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